Last Updated: October 16, 2024
At Edu Solutions Agency (“we,” “us,” or “our”), we strive to provide exceptional services to our clients. Due to the nature of our digital and virtual services, we have a specific policy regarding returns and refunds.
1. No Refunds
Due to the intangible nature of our services, we do not offer refunds once a service has been initiated. All sales are final.
2. Satisfaction Guarantee
We are committed to your satisfaction. If you are not completely satisfied with the services provided, we offer a 100% satisfaction guarantee. This includes unlimited revisions within the scope of the original project to ensure that your needs are met.
3. Revision Policy
If you require changes or adjustments to the delivered work, please submit your requests within [insert time frame, e.g., “14 days of delivery”]. We will work with you to make the necessary revisions until you are satisfied.
4. Communication
To initiate a revision or express your concerns about our services, please contact us at support@edusolutionsagency.com. We encourage open communication to address any issues you may have.
5. Termination of Services
If you choose to terminate the services before completion, you will not be entitled to a refund. However, we will provide you with any completed work up to that point.
6. Changes to This Policy
We may update this Return and Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
7. Contact Us
If you have any questions about this Return and Refund Policy, please contact us at hi@edusolutionsagency.com.